Welcome to my Professional Profile!
I embarked on my freelancing journey in the final year of the COVID-19 pandemic. With an impressive 12-year tenure as a seasoned senior executive in a 401k account-focused office setting, my career trajectory has been marked by a diverse range of roles, including customer support,
Here's a glimpse of my technical proficiencies:
- Typing speed of 50 to 60 words per minute
- Proficient in basic video editing
- Mastery of Microsoft Excel, Word, and Outlook
- Adept in data research and management of alphanumeric data
- Skilled in database maintenance
In addition to my technical prowess, my repertoire includes a multitude of soft skills that are invaluable in the realm of business and marketing:
- Exceptional telecommunication skills
- Strong organizational acumen
- Adept at handling complex situations
- Thrive under immense pressure
- Keen attention to detail
I am well-versed in utilizing various software platforms, including:
- Hubstaff
- Salesforce
- Slack
- Zendesk
- Citrix
- AZinsight
- SellerAMP
- Amazon Quickview
- Keepa
- Canva
With this impressive skill set, I consistently deliver a 100% success rate on every project. Unsurprisingly, my employers and clients have consistently lauded the quality of my work, contributing to my enduring decade-long career in the BPO industry.
Thank you for taking the time to explore my profile.
Link to Resume:
Experience: 1 - 2 years
Served as a Virtual Assistant for an Amazon online arbitrage business, undertaking various responsibilities. These included sourcing through platforms such as SellerAMP, AZinsight, Keepa, and Amazon Quickview, managing Amazon Sellcentral operations, efficiently handling email correspondence, processing purchasable leads, updating tracking numbers, and diligently following up on backorder or delayed products.
Experience: 1 - 2 years
Over a span of three years, served as a Chat Support Specialist for telecommunications accounts, specifically catering to AT&T and Verizon, adeptly managing a wide range of inquiries encompassing general queries, technical issues, and billing matters.
Experience: 2 - 5 years
Accumulated three years of extensive experience as a data entry specialist, specializing in medical claims and patents.
Experience: 6 months - 1 year
Proficient in Off-page SEO techniques with expertise in DIY Linkbuilding, Outreach Specialization, Contact Prospecting, and Article Spinning.
Experience: 2 - 5 years
Accumulated four years of invaluable experience as an Email Support Specialist, operating as an outsourcing partner for Riot Games, the renowned creator of League of Legends, within the gaming industry.
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.