Ropan

Virtual Assistant |Travel CSR| Operation Mngt. Expert

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.66/hour ($896.00/month)

Bachelors degree

Last Active

June 22nd, 2026 (5 days ago)

Member Since

March 24th, 2023

Profile Description

Professional Highlights & Expertise

- Over 10 years of combined experience in customer service, hospitality, administration, and management.
- Proven ability to lead teams, manage operations, and deliver exceptional client service.
- Experienced in on-site and virtual support, with a solid understanding of administrative workflows.
- Known for being hardworking, adaptable, and dependable, with a strong focus on results and efficiency.

Key Roles & Experience

- Customer Service Representative & Team Leader: Handled complex customer inquiries, ensured satisfaction, and led teams to exceed performance metrics.
- Administrative Officer: Managed communications, scheduling, reports, and documentation to ensure smooth operations.
- Restaurant & Coffee Shop Supervisor: Oversaw daily operations, staff coordination, and service quality.
- Hotel Receptionist & Housekeeper: Delivered excellent guest service and maintained operational standards.
-Lead Generation Specialist: Conducted research, built client databases, and supported business development efforts.

Core Skills & Strengths

- Communication & Leadership: Strong interpersonal and team management abilities.
- Organization & Multitasking: Skilled in prioritizing tasks and maintaining accuracy under pressure.
- Administrative Support: Expertise in scheduling, email management, reports, and documentation.
- Client Relations: Proven track record of maintaining positive relationships and ensuring satisfaction.
- Computer Literacy: Proficient in tools for communication, scheduling, data entry, and CRM systems.

What I Offer:

- Reliable administrative and operational support to help businesses run efficiently.
- A proactive approach to problem-solving and workflow improvement.
- Commitment to quality, consistency, and professionalism in every task.
- The ability to adapt quickly to new systems, tools, and work environments.

Top Skills

Experience: 2 - 5 years

Experience: 1 - 2 years

Other Skills

Experience: Less than 6 months

Experience: 5 - 10 years

Experience: 1 - 2 years

Experience: 6 months - 1 year

Basic Information

Age
33
Gender
Female
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  114
DISC
Dominance: 35%
Influence: 27%
Steadiness: 33%
Compliance: 5%
English
B2(Upper Intermediate)
Government ID
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