Michael

Top-Rated Customer Support Specialist & Executive VA | 4+ Years Experience | Ema

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Overview

Looking for full-time work (8 hours/day)

at $5.84/hour ($1,120.00/month)

Associates degree

Last Active

June 30th, 2026 (today)

Member Since

March 18th, 2023

Profile Description

If you’re looking for a reliable and results-driven Virtual Assistant who can handle both customer support and sales, you’ve found the right person.

I bring hands-on experience in email, chat, and phone support, along with a strong background in billing, claims handling, customer retention, and upselling. I don’t just assist customers—I help improve their experience while also supporting your business growth.

I’m skilled in using CRM systems like Salesforce and Zendesk, managing high-volume tasks, and maintaining accurate documentation. I’m known for being detail-oriented, easy to work with, and consistent in delivering high-quality results.

Whether you need help managing customers, organizing tasks, or increasing conversions, I’m here to make your operations smoother and more efficient.

Let’s work together to save you time, improve customer satisfaction, and grow your business.

Top Skills

Customer Support » Email Support

Experience: Less than 6 months

Customer Support » Phone Support

Experience: 10+ years

Accounting » Accounts Receivable » Billing

Experience: 10+ years

Other Skills

Customer Support » Technical Support

Basic Information

Age: 37

Gender: Male

Website: Sign Up with Pro Account to View

Address: Himamaylan, Negros Occidental

Tests Taken: IQ
Score: 108: DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0: English
C1(Advanced)