Social Media Manager & Content Creator | Virtual Assistant | Customer Support &

I have 2–5 years of experience creating engaging social media content, especially short-form videos like TikTok and Reels. I focus on trends, storytelling, and audience engagement to increase reach and visibility

With a degree in Bachelor of Psychology, I understand human behavior, which helps in content creation, marketing strategies, and customer interaction.

I worked as a dispatcher for a locksmith company, handling customer calls, assigning jobs to technicians, scheduling appointments, and ensuring smooth operations.

I create and optimize TikTok content based on trends, hashtags, and audience behavior to increase views, engagement, and follower growth.

I manage social media accounts by planning content, posting consistently, engaging with followers, and analyzing performance to improve reach and engagement

I handle customer inquiries professionally, resolve concerns, and provide clear and helpful communication to ensure customer satisfaction

I provide administrative support such as email management, scheduling, data entry, and handling client tasks efficiently and professionally.

I write engaging captions and promotional content that attract attention, communicate clearly, and encourage audience interaction

I have experience collaborating with brands, promoting products, and creating authentic content that connects with audiences and drives engagement

I edit short-form and long-form videos using mobile and basic editing tools. I add captions, transitions, and effects to create engaging and trend-based content.