Paolo

WFM Specialist/Travel Agent

80 ID PROOF
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $7.49/hour ($1,440.00/month)

Bachelors degree

Last Active

June 22nd, 2026 (5 days ago)

Member Since

December 12th, 2022

Profile Description

Results-driven professional with over 9 years of experience in customer service, sales, travel operations, and workforce management. Skilled in customer relationship management, scheduling, forecasting, performance monitoring, and process improvement.

My background includes working with global companies such as Teleperformance, TeleTech, Sykes, and Virtual Staffing Solutions, where I developed strong communication, problem-solving, and organizational skills. I have extensive experience handling customer interactions via phone, email, and chat, managing escalations, supporting sales initiatives, and delivering exceptional customer experiences.

I am proficient in Amadeus, Sabre, Farelogix, Microsoft Office applications, and workforce management tools. Known for being dependable, detail-oriented, and self-motivated, I thrive in fast-paced remote environments and am committed to helping businesses improve efficiency, customer satisfaction, and overall performance.

Core Skills:
• Customer Service & Support
• Appointment Setting & Lead Generation
• Sales & Client Relations
• Workforce Management
• Scheduling & Forecasting
• Travel Reservations & GDS Systems
• Data Analysis & Reporting
Email, Phone & Chat Support
• Microsoft Excel & Office Suite
• Process Improvement

Basic Information

Age
33
Gender
Male
Website
Sign Up with Pro Account to View
Address
DAGAMI, Leyte
Tests Taken
None
Government ID
Sign Up with Pro Account to View

“I can't be happier!”

Brian McAlister

SEE MORE REAL RESULTS

“This will change your business!”

- Atiba

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »