Overview
Looking for From 9am-5pm work (8 hours/day)
at $7.56/hour ($1,454.56/month)
2nd year college/Undergrad
Last Active
March 1st, 2026 (118 days ago)
Member Since
October 12th, 2015
Profile Description
Results-driven Workforce and Capacity Planning professional with over 12 years of experience in technical support, real-time management, forecasting, and resource optimization across global BPO organizations including Convergys, Sykes, TaskUs, Google Operations Center, Concentrix, and Everise. I specialize in staffing strategy, long-term forecasting, scheduling governance, and performance analysis to ensure operational efficiency and client satisfaction. With strong analytical skills, advanced proficiency in workforce tools and SQL, and a collaborative leadership approach, I am passionate about aligning people, processes, and business goals to drive sustainable results and continuous improvement. Managing
Top Skills
Office and Administration » Email Management
Experience: 5 - 10 years
Project Management » Capacity Planning
Experience: 5 - 10 years
Human Resources » Workforce Management
Experience: 5 - 10 years
Other Skills
Office and Administration » Calendar Management
Experience: 5 - 10 years
Office and Administration » Calendar Management » Scheduling
Experience: 5 - 10 years
Basic Information
- Age
- 32
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- angono, rizal
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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