I have been a Customer Service Representative for 5 years, Transaction Management Agent/Real Estate Technical Support for 2 years, and a Real Estate Virtual Assistant for a year
- I am proficient in using Lonewolf Technologies tools such as ZipForm, TransactionDesk/Instanet, Authentisign, and DocuSign. I support real estate agents in utilizing these tools.
- I help them locate the forms in our program, fill them out, send them for signing, and do other technical tasks in ZipForm and TransactionDesk/Instanet.
- I am also familiar with Authentisign and DocuSign. I have assisted the agents in sending signings using the Authentisign/DocuSign signing service.
- I documented all the activities and interactions with the customers on Salesforce.
- I can perform Data Entry,
I am very committed to my work and I am eager to learn more.
- I can work under pressure, work independently, fast learner, and have the discipline to meet tight deadlines.
- I pay attention to every detail that needs to be done. I value my work and am excited to join your growing company.
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- Provide Customer Service, Transaction Management, and Real Estate Technical Support for Real Estate agents.
- Monitor, Examine, and Document any defects, errors, or problems that occur in the system.
- Checking the eligibility of users based on their affiliation with their Board/MLS/Association membership
- Maintained data quality by recording all customer interactions using spreadsheets and company-provided tools.
Skills:
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 1 - 2 years
I have work as a processor assistant for over a year and manage all emails from my previous clients
Experience: Less than 6 months
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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