Calling people using a phone directory to gather information for survey purposes.
Using scripts to provide information relating to their benefits.
Ask pertinent questions to understand the customer’s requirements.
Record the customer’s personal information accurately in a computer system.
Keep records of calls and sales and record useful information.
Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
Patient and able to handle customer rejection.
Persistent and results-oriented.
Skilled in negotiation and dealing with complaints.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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