Korina
Customer Support Specialist | E-Commerce Support | Shopify, Zendesk, Zoho CRM |
Overview
Looking for full-time work (8 hours/day)
at $3.30/hour ($640.00/month)
Associates degree
Last Active
June 3rd, 2026 (3 days ago)
Member Since
June 2nd, 2022
Profile Description
Customer service professional with several years of experience in BPO and fast-paced support environments handling phone,
Top Skills
Gained hands-on experience using Zendesk to deliver efficient customer support in a fast-paced environment. Maintained a typing speed of 45 WPM while managing and responding to 20+ emails per hour. Effectively prioritized urgent customer inquiries using Zendesk’s categorization system, ensuring timely resolutions and high customer satisfaction. This experience strengthened my communication, multitasking, and CRM management skills.
E-Commerce » Shopify
Experience: 2 - 5 years
Managed product returns and refund processing through Shopify while efficiently resolving customer concerns and complaints to ensure a positive customer experience and timely issue resolution.
Customer Support » Email Support
Experience: 2 - 5 years
Other Skills
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cubao, Quezon
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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