Hi, I'm Ma Cristina, a dedicated Virtual Assistant with 4 years of Appointment Setting experience, 8 months of Lead Generation experience, 6 months of Market Research experience, and 2 years of BPO customer service experience.
I have completed training in Medical Virtual Assistance, Medical Transcription, and Medical Coding, giving me a strong foundation in healthcare administration and patient support.
I can assist healthcare providers with:
• Patient scheduling and appointment coordination
• Insurance verification
• Medical records management
• EMR/EHR data entry
• Medical transcription
• Patient follow-ups and reminders
• Inbound and outbound patient communication
• Administrative support
I am detail-oriented, organized, and committed to providing excellent patient and client support while maintaining confidentiality and professionalism.
I am eager to contribute to a healthcare team and help streamline daily operations so providers can focus on patient care.
Experience: 2 - 5 years
I am an Appointment Setter with experience in customer communication, lead generation, and scheduling appointments. Skilled in handling inbound and outbound calls, building rapport with clients, and maintaining organized records. Strong communication and multitasking abilities with a focus on delivering excellent customer service and supporting business growth. Reliable, detail-oriented, and eager to contribute to a fast-paced team environment.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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