Profile Summary:Administrative Expertise: Proven experience in managing and executing various administrative tasks, ensuring smooth operations and effective support in fast-paced environments.Real Estate Virtual Assistant: Skilled in providing comprehensive virtual assistance in the real estate industry, including managing schedules, coordinating with clients, and handling critical documentation.Social Media Management (SMM): Proficient in managing social media accounts, developing content strategies, and increasing engagement across platforms. Experienced in using Canva for creating eye-catching graphics and visuals.Copywriting: Adept at crafting persuasive and engaging copy for marketing materials, websites, and social media, with a focus on driving customer engagement and brand awareness.Customer Service Excellence: Recognized as the Top 1 Customer Service Representative in a BPO environment, consistently delivering high-quality support and resolving customer issues efficiently.Supervisory Experience: Former Supervisor of Operations in a BPO setting, responsible for leading teams, ensuring adherence to company standards, and driving performance improvements.Lead Generation and Appointment Setting: Experienced in identifying and engaging potential clients, setting up sales calls, and contributing to the growth of the business through effective lead management.Data Entry and Management: Skilled in accurate data entry, maintaining databases, and ensuring data integrity for various business processes.Graphic Design: Capable of designing visually appealing graphics using Canva, with a strong understanding of design principles and branding.Fluent in English: Strong verbal and written communication skills in English, enabling clear and effective interaction with clients, colleagues, and stakeholders.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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