Airbnb & Customer Support Specialist | 8+ Years Customer Service Experience | Tr

Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

Associates degree

Last Active

July 12th, 2026 (4 days ago)

Member Since

March 10th, 2015

Profile Description

Hello! I'm Jennifer, a dedicated customer service professional with over 8 years of experience in customer support, travel services, operations management, and Airbnb resolutions.

Throughout my career, I have worked with global companies such as Airbnb, ---------- , Teleperformance, Concentrix, and Alorica, where I developed strong skills in customer service, conflict resolution, reservation management, administrative support, and team leadership.

My experience includes handling guest and host concerns, reservation modifications, refunds, escalations, email and chat support, travel bookings, and administrative tasks while maintaining a high level of professionalism and customer satisfaction.

As a former Operations Supervisor and Subject Matter Expert, I am highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. I take pride in providing excellent customer experiences, building positive relationships, and finding effective solutions to complex situations.

I am currently seeking a long-term remote opportunity where I can contribute my skills, reliability, and commitment while continuing to grow professionally.

My Areas of Expertise:

- Customer Service Support
- Airbnb & Property Management Support
- Email & Chat Support
- Reservation & Booking Management
- Travel Coordination
- Administrative Assistance
- Escalation Handling
- Refund Processing
- Team Leadership & Coaching
- Calendar & Inbox Management
- Data Entry & Documentation
- Google Workspace & Microsoft Office

If you're looking for someone who is dependable, customer-focused, and eager to help your business succeed, I would love the opportunity to work with you.