Hey there! I’m Jhannel, but you can call me Jaji. I currently work as an Appointment Setter and Intake Coordinator for a U.S.-based mental health practice, helping turn referrals into confirmed, smoothly scheduled sessions.
I handle 70-90 patient inquiries daily, working with both complete and partial information to make sure nothing falls through the cracks.
What I do best:
- Bilingual Patient Communication (English & Spanish)
- Telehealth & In-Person Scheduling
- Outbound & Inbound Patient Calls
- Insurance Verification & Eligibility
- Psychiatric & Therapy Appointment Coordination
- Patient Intake & Onboarding
- MAS Transportation Coordination
- HIPAA-Aware Operations
If this sounds like the kind of support your practice could use, feel free to reach out. Nos vemos!
Experience: Less than 6 months
I handle inquiries, follow up with patients, and make sure nothing slips through the cracks.
Experience: Less than 6 months
I turn referrals and leads into confirmed appointments and help keep calendars on track.
Experience: Less than 6 months
I help patients get the info they need and guide them through the intake and scheduling process so everything runs smoothly.
Experience: 6 months - 1 year
I keep records and schedules organized so the team always knows what’s going on.
Experience: Less than 6 months
I speak English and Spanish, making it easier for patients to understand everything and feel comfortable.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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