Lory

Shopify VA | eCommerce Email Support & Order Management | Shopify Product Listin

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Overview

Looking for full-time work (8 hours/day)

at $5.80/hour ($1,120.00/month)

College Level

Last Active

July 18th, 2026 (3 days ago)

Member Since

September 13th, 2021

Profile Description

I help Shopify eCommerce dropshipping businesses deliver outstanding customer support and streamline daily operations.

With over 7 years of customer service experience, including 3+ years as a Shopify eCommerce Virtual Assistant, I specialize in customer support, product listing, order management, email marketing, and store operations. I'm proficient in Shopify, Klaviyo, AI tools, and Google Workspace, with a strong focus on process improvement, accuracy, and efficiency.

Reliable, proactive, and detail-oriented, I'm committed to helping businesses grow while creating exceptional customer experiences.

CORE COMPETENCIES
• Shopify Store Management
• Product Listing and Optimization
• Customer Support
• Order Management
• Klaviyo Email Marketing
• AI Workflow Automation
• Admin Support

TECHNICAL SKILLS
• Shopify
• Freshdesk
• Klaviyo
• ChatGPT
• Gemini AI (nano banana)
• Poky AI
• Google Workspace
• Microsoft Office
• Slack

Top Skills

E-Commerce » Shopify

Experience: Less than 6 months

● Built high-quality and GMC-compliant product landing pages ● Generated high-quality product and lifestyle images using Gemini AI ● Automated bulk product imports using PokyAI and ChatGPT ● Optimized product listings and content for ecommerce stores

Customer Support

Experience: 2 - 5 years

● Managed customer support via email ● Handled order inquiries, shipment issues, refunds, and replacements ● Communicated with suppliers regarding order fulfillment ● Managed chargebacks and payment disputes through PayPal, Airwallex, and Klarna

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

● Assisted customers with billing, payment, and service inquiries ● Provided troubleshooting and technical support ● Resolved customer concerns efficiently and professionally ● Maintained high customer satisfaction through quality service

Other Skills

Office and Administration » Google Workspace

Experience: Less than 6 months

● Fully proficient in using essential tools like Google Workspace (Docs, Sheets, Drive) ● Slack for seamless team communication and project management. ● Data entry and admin tasks

Marketing » Content Creation » eMail Marketing

Experience: Less than 6 months

- Email Campaign Management: Basic knowledge of Klaviyo for setting up email flows and managing targeted email campaigns.

Basic Information

Age: 30

Gender: Female

Website: Sign Up with Pro Account to View

Address: Davao, Davao del Sur

Tests Taken: IQ
Score: 100: DISC
Dominance: 17
Influence: 7
Steadiness: 35
Compliance: 41: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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