Ma.
Customer Support & Debt Collection Specialist| Auto Loan & Telecom Accounts
Verified
Overview
Looking for full-time work (8 hours/day)
at $3.31/hour ($640.00/month)
Associates degree
Last Active
July 14th, 2026 (yesterday)
Member Since
November 24th, 2020
Profile Description
Experienced BPO professional with a background in Collections, Customer Service, and Tele-interviewing roles, handling a wide range of accounts- form auto-loans to telecom bills- using auto dialer system for both inbound and outbound calls.
Core Strengths:
* Negotiating payment arrangements and settlement arrangements
*Providing empathetic, professional support while ensuring compliance with client policies and regulations
*Thriving in fast-paced, performance driven environments with high call volumes
*Documenting call outcomes, account updates, and customer interactions for accurate follow-up and reporting
System and Software Experience:
Clerkie, Reclaim, Livevox, CATI-dialer, Synergy, Outlook, Microsoft 365, Shaw, Jobber. Power BI and Apollo
Customer Service Skills:
*Handling inquiries
*Basic troubleshooting
*service activations
*Escalation of complex issues when necessary.
Work Philosophy:
Whether it's debt recovery or customer support, I believe in treating every customer interaction with respect, fairness and clarity.
Availability:
Open to both part-time and full-time remote opportunities.
Top Skills
Office and Administration » Debt Collection
Experience: 1 - 2 years
Office and Administration » Negotation
Experience: 1 - 2 years
Other Skills
Customer Support » Phone Support » English Speaking
Experience: 1 - 2 years
Office and Administration » Administrative Support
Experience: Less than 6 months
Office and Administration » Organization
Experience: Less than 6 months
Basic Information
- Age
- 38
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Pasig, City
- Tests Taken
- IQ
- Score: 97
- DISC
- Dominance: 30%
- Influence: 14%
- Steadiness: 30%
- Compliance: 26%
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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