Steven

Multi-skilled VA–GDS Travel, Tier 3 Tech Support, Retail C

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $3.31/hour ($636.35/month)

College Undergraduate

Last Active

February 18th, 2026 (128 days ago)

Member Since

October 9th, 2020

Profile Description

I’m a BPO professional with 4 years of experience in customer service, corporate travel support, technical troubleshooting, and e-commerce. I’ve handled high-level accounts such as Amex Global Business Travel (under EXL), Airbnb (via TDCX), SiriusXM (via Concentrix), and Amazon Retail—serving global clients with professionalism, accuracy, and urgency.

My core strengths include:
1. Travel Booking & Support (Sabre Red 360, Amadeus CRS)
2. Email, Chat & Voice Customer Service (Tier 2 & Tier 3)
3. Technical Support & Troubleshooting
4. Virtual Assistance & Admin Support
5. E-commerce & Retail Process Handling

I am also open to transitioning into the Virtual Assistant industry, leveraging my strong communication skills, adaptability, and attention to detail to support clients remotely.

Currently pursuing my degree as an irregular college student at CIT University, I’ve learned to balance full-time work with academic goals—building resilience and self-discipline along the way.

If you're looking for someone with a solid service background, quick to learn, and ready to grow in remote and client-facing roles, I’d love to connect!