As a Certified Professional Coder (CPC-A) and Medical VA with 6+ years of blended experience in healthcare administration and client services, I specialize in keeping medical operations compliant, organized, and error-free. My background let me handle complex administration workflows while keeping precise coding accuracy.
Having spent years managing patient demographics and EMR systems with a 98% accuracy rate, and handling DME logistics, I have a practical understanding of clinical documentation. Now, I am bridging that operational experience with my formal training in ICD-10-CM, CPT, and HCPCS Level II guidelines to transition into a dedicated Medical Coding role.
Through my work as a medical VA, I have seen exactly how high-accuracy patient intake and precise documentation prevent fewer administrative headaches and costly billing delays.
Here is where I bring value to healthcare teams:
Medical Coding & Compliance:
* Practiced in ICD-10-CM, CPT, and HCPCS Level II guidelines under strict HIPAA privacy frameworks
Healthcare Operations:
* Verifying insurance eligibility
* Getting prior authorizations to secure fast medical approvals
* Coordinating orders and managing delivery logistics
Workflow Management:
* Managing calendars
* Creating standard operating procedures (SOPs)
* Resolving complex patient or account inquiries
Software & Ecosystems:
Brightree | ePACES (Medicaid for NY) | ParachuteHealth | GoTo VOIP | Google Workspace | WordPress | Asana
Whether coordinating with providers, processing equipment orders, or analyzing documentation, I focus on precision and efficiency. I am eager to apply my skills to a coding environment where accuracy, speed, and strict HIPAA compliance are paramount.
Let’s connect! Feel free to
You can view my resume here:
Experience: 5 - 10 years
Proven track record of managing high-volume clinical data with a 98?curacy rate. Proficient in patient intake, demographic updates, and auditing health records.
Experience: 5 - 10 years
Highly proficient in clear, professional English across verbal and written channels. Almost 10 years of experience handling sensitive patient inquiries, navigating multi-channel support (VOIP, email, chat), and managing clinic-to-provider communications with a calm, compassionate, and articulate delivery.
Experience: 2 - 5 years
3+ years of proven experience managing front-end revenue cycle workflows, EMR data entry, and complex DME logistics with a 98?curacy rate. Fully adept at maintaining strict HIPAA compliance while coordinating seamlessly between facilities, providers, and patients to streamline administrative operations.
Experience: 5 - 10 years
Almost 10 years of experience delivering multi-channel support (phone, email, chat) in fast-paced healthcare and telco settings. Skilled in managing difficult inquiries, maintaining composure under pressure, and building trust through active listening and professional phone etiquette to ensure a compassionate patient and client experience.
Experience: 2 - 5 years
Deeply trained in maintaining patient confidentiality and adhering to strict HIPAA regulations across all administrative workflows. Proven ability to securely handle Protected Health Information (PHI), and safely navigate remote tools like Brightree and Google Workspace.
Experience: Less than 6 months
Earning a high score on the challenging CPC exam on my first try gave me a strong foundational grasp of coding guidelines. I recognize the vital difference between a test and a live clinical environment. I am technically proficient, but completely focused on learning real-world workflows.
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