Personal Assistant [Nigh Shift] PH

We're a fast-growing US-based medical device company looking for a sharp, dependable Personal Assistant to join our remote team. This role is the backbone of our day-to-day, keeping orders moving, customers informed, and the operation running clean. If you're someone who handles things before being asked twice and doesn't need hand-holding to figure something out, this is for you.

Who succeeds here: Someone who's been on the phone, speaks clear English, and knows how to solve a problem on their own before asking. You don't need a logistics background — that can be taught. What can't be taught is common sense, follow-through, and the drive to actually own your work.

What you'll handle day to day

-Monitor orders and track shipments
-Send customer updates on order status, tracking numbers, and delivery timelines
-Relay supplier and factory updates to the right people internally and externally
-Handle Shopify backend tasks — order management, product listings, collections, basic edits
-Manage and respond to customer and vendor emails professionally in English
-Prepare invoices and simple admin documents when needed
-Assist with light design tasks using Canva (banners, product images, simple creatives)
-Flag issues proactively and find solutions independently before escalating

How to apply

Send an email to ---------- with the subject line below and include:

1. Resume — relevant experience in admin, customer support, or eCommerce
2. Loom video (2–3 mins) — introduce yourself, share your background, a hobby, and what you're working toward in the next few months. Speak in English.

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Subject: PERSONAL

Nice to have (not required)

-Experience with Shopify or eCommerce platforms
-Background in customer support, admin work, or executive assistance
-Familiarity with logistics, order management, or supplier coordination
-Comfortable using tools like Claude, ChatGPT, or similar AI

What we offer:

-Fully remote — work from home, no commute, no office
-Real growth — we build people who build themselves; room to level up
-Direct access — work with operations leadership directly, no layers
-Stable role — consistent workload, clear systems, long-term position