Current Employment Status:
Hired Full Time on Nov 1, 2022
Complete routine and ad hoc tasks defined by the Client accurately and within the set turnaround times. Troubleshoot blockers and challenges in completing routine and ad hoc tasks. Document processes and procedures according to the Company’s documentation guidelines. Monitor and maintain versioning of procedures. Log tasks and track productive time into the appropriate databases determined by the Company. Fulfill tasks and follow instructions accurately. Update procedure documentation when applicable. Update applicable CRM and databases accurately and in a timely manner. Performing extensive support functions—including managing web content, communicating with teams, sending newsletters, and coordinating general operations—while maintaining a consistent level of professionalism and accuracy. Communicating consistently via phone,
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