Customer Service Representative, Real State Cold Calling, Home Improvement, Roof

3 years expercienced Real State Apprisal

I’m KPI top prrformer Sales, Good Appointment Scheduler, Excutive Virtual Assistant, Real State, Lawfirm, Home Improvements, Life Insurance, Auto, Car, Appoiintment Setter , Cold Caller

Virtual Excutive Assistant Merchant Cash Advance Loan processor

I use this Tools in my Previous job

I have experience managing calendars for clients by scheduling appointments, coordinating meetings, and ensuring there are no scheduling conflicts. As a Virtual Assistant and Appointment Setter, I organized daily calendars, booked calls with prospects, sent calendar invitations, and confirmed appointments through email, phone, and SMS. I also handled rescheduling and cancellations when needed, set reminders, and made sure clients were always informed of upcoming meetings. I am comfortable using tools such as Google Calendar, Microsoft Outlook, and Calendly, and I pay close attention to detail to keep schedules organized and efficient.

I have hands-on experience using ViciDial in my previous job as an Appointment Setter and Cold Caller. I used it daily to make high-volume outbound calls, manage lead lists, update call dispositions, schedule callbacks, and follow up with prospects. I was responsible for accurately recording customer information in the CRM after each call and ensuring every lead was properly documented. I consistently worked toward meeting daily call and appointment-setting targets while maintaining a professional and positive approach with prospects. My experience with ViciDial has made me efficient at handling large call volumes, staying organized, and managing my time effectively.

I have strong experience using Microsoft Office in my previous roles as a Virtual Assistant, Appointment Setter, and Customer Service Representative. I regularly used Microsoft Excel to organize lead lists, track appointments, and maintain accurate records. I used Microsoft Word to create reports, documents, and professional correspondence, and Microsoft Outlook to manage emails, calendars, and meeting schedules. I am comfortable working with spreadsheets, formatting documents, entering data accurately, and using Microsoft Office to stay organized and support daily business operations. My proficiency with these tools helped me work efficiently and meet deadlines.