Florejane
Customer Service Specialist | Fraud Detection | Multi-Channel Support
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.32/hour ($640.00/month)
Bachelors degree
Last Active
June 5th, 2026 (5 days ago)
Member Since
May 3rd, 2026
Profile Description
Customer Service Professional with 6+ years of experience in financial services, healthcare, and operations support. Skilled in handling customer concerns through voice, chat, and
Top Skills
Customer Support » Phone Support
Experience: 2 - 5 years
Experienced in inbound and outbound customer support, handling account concerns, billing issues, and service inquiries with professionalism and empathy.
Customer Support » Customer Service
Experience: Less than 6 months
Over 6 years of experience in customer service handling voice, chat, and email support for financial and healthcare accounts. Skilled in resolving customer concerns, billing inquiries, account issues, and fraud-related cases while maintaining high customer satisfaction and compliance standards. Experienced in risk detection, problem-solving, and multi-tasking in fast-paced environments.
Customer Support » Customer Service » Fraud detection
Experience: 2 - 5 years
Experienced in identifying suspicious customer activities and documents, escalating potential fraud cases, and supporting risk prevention processes.
Other Skills
Customer Support » Chat Support
Experience: 6 months - 1 year
Skilled in managing multiple chat conversations simultaneously, resolving customer issues efficiently while maintaining response time and quality standards.
Basic Information
- Age
- 30
- Gender
- Female
- Website
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- Address
- Tests Taken
- None
- Government ID
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