Melaisa

Paid Ads Specialist for Microsoft & Google Ads

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Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Bachelors degree

Last Active

April 21st, 2026 (51 days ago)

Member Since

April 6th, 2026

Profile Description

I am a dedicated professional with a strong focus on delivering clear communication and building positive relationships. My background includes experience in account management and customer support, where I’ve developed skills in problem-solving, attention to detail, and ensuring client satisfaction.



I value integrity, collaboration, and continuous learning, and I take pride in approaching challenges with both creativity and practicality. Outside of work, I enjoy exploring new ideas, connecting with people from diverse backgrounds, and finding ways to make processes more efficient and impactful.

What I Can Do For You:

Customer Support
I have five years of customer support experience across email, chat, and phone, most recently helping Microsoft Advertising clients in the US, UK, and Europe with billing, technical, and account issues. I take pride in representing a brand well, building trust with customers, and finding the right solution while keeping communication clear and straightforward.

Top Skills

Advertising » Microsoft Ads

Experience: 5 - 10 years

•Provided end to end support for advertisers using Microsoft Ads, including campaign setup, optimization, and performance analysis. •Assisted clients with account management, billing inquiries, policy compliance, and troubleshooting of ads, keywords, and targeting issues. •Analyzed campaign performance metrics (CTR, CPC, conversions) and delivered data driven recommendations to improve ad effectiveness and ROI.

Accounting » Banking

Experience: 2 - 5 years

• Assisted customers with banking inquiries, including account information, transactions, billing issues, and service requests while ensuring accuracy and confidentiality. • Resolved customer concerns efficiently by following banking procedures, compliance standards, and security protocols. • Delivered high quality customer service through clear communication, problem solving, and attention to detail to maintain customer satisfaction.

Customer Support » Customer Relationship Management

Experience: 5 - 10 years

Other Skills

Office and Administration » Travel Planning » Amadeus

Experience: 1 - 2 years

Client Consultation: Engage with clients to understand their travel needs, preferences, and budget. Travel Documentation: Advise clients on visas, passports, insurance, and other required travel documents. Customer Support: Provide assistance before, during, and after travel, addressing issues such as cancellations, delays, or changes.

Basic Information

Age
33
Gender
Female
Website
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Address
Antipolo, Rizal
Tests Taken
None
Government ID
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