Ma.
CSR Inbound and Outbound Calls|Call Quality Evaluator
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.14/hour ($800.00/month)
Bachelor's degree
Last Active
July 8th, 2026 (7 days ago)
Member Since
March 16th, 2026
Profile Description
Hello. I am Ma. Elenita Tingson. I have 10 years of experience in customer service, sales, tech support, and Quality Assurance Specialist. I helped coordinate with the teams to deliver satisfaction and results.
* TICKET PULLER
- Purchasing tickets through LiveNation and TicketMaster
-
Processed a large volume of tickets purchased
*GENERAL VIRTUAL ASSISTANT
-Data Entry & Online Research
--Task Coordination (Google Workspace, MS Office)
* CUSTOMER SERVICE REPRESENTATIVE
- Handles inbound and outbound calls, assisting agents' inquiries, and provides solutions
- Update CRM and provide proper call documentation
- Pitch / upsell
- Schedule tech appointment
* SALES AGENT
- Processed orders
- Check order status and tracking
- Upsell
- Answers order inquiry
* QUALITY ASSURANCE SPECIALIST & TRANSCRIPTIONIST
- Evaluate call recordings
- Provides constructive feedback
- Transcribed consumers' reviewed calls
Top Skills
E-Commerce » Ebay » Customer Support
Experience: 2 - 5 years
Assisted customers with inquiries in sales and technical support.
Office and Administration » Data Entry
Experience: 6 months - 1 year
Did research for the US state senior facilities for database updates.
Office and Administration » Quality Assurance
Experience: 5 - 10 years
Other Skills
Basic Information
- Age
- 47
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Talisay City, Neg. Occ.
- Tests Taken
- IQ
- Score: 100
- DISC
- Dominance: 44%
- Influence: 18%
- Steadiness: 25%
- Compliance: 13%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level”
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