Adrian
Technical Troubleshooting (Telco Services), Phone & Chat Customer Support, Billi
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.96/hour ($960.00/month)
Bachelors degree
Last Active
July 15th, 2026 (2 days ago)
Member Since
March 6th, 2026
Profile Description
I am a customer service professional with experience providing phone and chat support in the telecommunications industry. I specialize in technical troubleshooting, billing assistance, and sales support while ensuring a positive customer experience. I am known for my strong communication skills, problem-solving ability, and patience when assisting customers with complex concerns. I aim to be recognized as a reliable and solution-oriented worker who delivers efficient support, builds customer trust, and contributes to team and company success.
Top Skills
Customer Support » Technical Support
Experience: 5 - 10 years
Provided end-to-end technical support for cable television, broadband internet, landline, and mobile services. Specialized in diagnosing connectivity issues, network disruptions, equipment setup, and service outages while guiding customers through troubleshooting steps. Recognized for delivering clear technical guidance, resolving issues efficiently, and ensuring high levels of customer satisfaction.
Customer Support » Phone Support
Experience: 5 - 10 years
Accounting » Accounts Receivable » Billing
Experience: 5 - 10 years
Provided billing support by assisting customers with account inquiries, payment processing, billing explanations, and resolving billing discrepancies. Ensured accurate account updates while delivering clear information and maintaining a positive customer experience.
Other Skills
Customer Support » Sales Support
Experience: 5 - 10 years
Basic Information
- Age
- 27
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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