I am an experienced IT Support Specialist with over 11 years of professional experience in systems administration, technical support, and digital learning platform management. I currently work at the University of St. La Salle, where I support over 1,000+ users including faculty, staff, students, and parents.
I specialize in helping businesses maintain smooth digital operations by managing user accounts, troubleshooting technical issues, and administering cloud-based systems.
Experience: 10+ years
Experience: Less than 6 months
Experience: 10+ years
Helpdesk Support Specialist providing remote technical assistance, troubleshooting hardware and software issues, managing user accounts, and ensuring smooth daily IT operations through timely and clear support.
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 10+ years
Experience: 5 - 10 years
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