Shan

Technical Troubleshooting Skills, Customer Service Skills, and Homecare Schedule

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Overview

Looking for any work (8 hours/day)

at $3.30/hour ($640.00/month)

High school diploma

Last Active

July 21st, 2026 (2 days ago)

Member Since

January 28th, 2026

Profile Description

I am a dedicated Technical Support and Customer Service professional with hands-on experience assisting customers, resolving technical issues, and managing accounts efficiently. I have worked with BPO companies such as Alorica and VXI, where I developed strong troubleshooting, communication, and customer service skills.

I specialize in identifying and resolving technical problems, assisting customers with software and hardware concerns, and ensuring a smooth and positive customer experience. I am known for being reliable, detail-oriented, and able to multitask in fast-paced environments.

In addition to technical support, I have experience in account management, scheduling technician appointments, managing client information, and handling payment arrangements. I am comfortable working independently, following instructions, and meeting deadlines.

Top Skills

Customer Support » Technical Support

Experience: 1 - 2 years

Customer Support » Customer Service

Experience: 1 - 2 years

Accounting » Accounts Receivable » Collection

Experience: 6 months - 1 year

Other Skills

Marketing » Content Creation » Social Media Content Creation

Experience: Less than 6 months

Basic Information

Age: 25

Gender: Female

Website: Sign Up with Pro Account to View

Address: Angeles City, Pamapanga

Tests Taken: IQ
Score: 100: DISC
Dominance: 27
Influence: 16
Steadiness: 35
Compliance: 22: English
B2(Upper Intermediate)