Clark

Remote IT Support (AnyDesk, TeamViewer, Windows RDP)Ticketing Systems (Freshdesk

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $3.28/hour ($636.35/month)

Bachelors degree

Last Active

May 31st, 2026 (7 days ago)

Member Since

November 30th, 2025

Profile Description

I am a highly reliable and skilled IT Support Specialist with over 6 years of hands-on experience in technical troubleshooting, remote support, hardware repair, and customer service. I have a strong background in diagnosing and resolving hardware/software issues, managing ticket requests, and supporting users through chat, email, phone, and remote tools such as AnyDesk, TeamViewer, and Windows RDP.
I have provided both onsite and remote IT support for companies, handling 20–40 technical issues daily, performing system maintenance, updates, virus removal, network setup, and POS installation. I also have proven experience assembling and repairing desktops/laptops, with 300+ successful repairs and consistent positive feedback.
My work style is professional, efficient, and customer-focused. I am seeking a Remote IT Support, Helpdesk, or Technical Support role where I can apply my skills and deliver high quality support to users and businesses.

Top Skills

Customer Support » Technical Support

Experience: 5 - 10 years

Experienced in providing fast and effective technical assistance to end users through chat, email, phone, and remote tools. Skilled in diagnosing and resolving hardware, software, and network issues, managing support tickets, and guiding users through step-by-step solutions. Consistently ensures minimal downtime and high customer satisfaction.