Lykha
Workforce Analyst | Excel Expert | Data Reporting & Dashboard Specialist
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.96/hour ($960.00/month)
Bachelors degree
Last Active
July 14th, 2026 (3 days ago)
Member Since
November 23rd, 2025
Profile Description
Hi! I have experience as a Real-Time Analyst, focusing on real-time monitoring, reporting, and workforce adjustments to help teams meet daily targets.
I use Excel to track performance, analyze trends, and support operations with data-driven insights. My work involves managing queues, checking staffing levels, and making sure KPIs like service level and productivity are consistently met.
I also have experience in customer support, outreach, and content-related tasks, which helped me develop strong communication and problem-solving skills.
I’m detail-oriented, reliable, and proactive if I notice an issue, I take initiative to find ways to improve it, not just report it.
If you’re looking for someone who can support your operations, analyze data, and help keep your team on track, I’d be happy to help.
Top Skills
Office and Administration » Data Analytics
Experience: 2 - 5 years
Advanced Excel specialist focused on KPI tracking, performance analysis, and data-driven reporting. Experienced in building reports, cleaning datasets, and identifying trends to support business decisions and improve operational efficiency.
Human Resources » Workforce Management
Experience: 2 - 5 years
Experienced in real-time workforce management, including queue monitoring, staffing adjustments, and schedule adherence to consistently meet service level targets (SLAs). Skilled in supporting operations to improve AHT, productivity, and overall team performance.
Other Skills
Real Estate
Experience: 6 months - 1 year
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao Del Sur
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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