Jhon

General Virtual Assistant and Persuasive Copywriter

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Overview

Looking for part-time work (6 hours/day)

at $4.99/hour ($720.00/month)

Bachelors degree

Last Active

November 24th, 2025 (217 days ago)

Member Since

September 26th, 2025

Profile Description

Hi there! My name is ---------- . I consider myself a General Virtual Assistant and a developing persuasive copywriter. I have over 5 years of working experience as a Business Support Specialist in different global BPO and shipping & logistics companies, supporting our clients/stakeholders in meeting their business needs by handling administrative duties and back-office tasks to achieve growth and ensure smooth business operation.
I am a reliable professional and always take accountability for every job assigned. You can trust me with your business and I will help provide real value.

**Industry background:**
- Healthcare Insurance
- Benefits
- Shipping & Logistics

**Tools:**
- Proficient in MS Office tools (Excel, PowerPoint, Word, Outlook, etc.)
- Experience with the MS Teams communication platform
- Salesforce and other similar company software

On top of that, I am more than willing to be trained or learn new systems and processes. I am a fast learner and truly practice discipline and a growth mindset in everything I do.

Top Skills

Office and Administration » Data Entry

Experience: 5 - 10 years

- Generate tender quotations/proposals for customers using MS Excel and company software, and follow standard processes. | Data entry includes (Coverage Financial Update, New Client Onboarding, Policy & Client Profile Creation, Policy Update, Policy Cancellation, Policy Vendor Change, Census, Renewal Reports, etc.) | Write documentation for each service request completed and send a written letter to the healthcare provider about the findings.

Office and Administration » Attention to Detail

Experience: 5 - 10 years

- Publish tender contracts with a high level of accuracy as per the customer's request. | Assist the internal team with their queries and train new colleagues about some task processes. | Audit outputs of teammates on a regular basis. | Create/update/maintain trackers, SWIs, and cases. Make sure every detail is properly documented in a timely manner. | Conduct investigations by collecting and examining medical records, financial statements, and other forms of supporting documents. | Validate the accuracy of coding compared to medical records and other insurance.

Office and Administration » Administrative Support

Experience: 5 - 10 years

- Manage customer tender contracts and contract extensions. | Process client policy renewals. | Process a high volume of claim inquiries, such as payments, pricing, overpayments, refunds, filing errors, duplicates, claim denials, eligibility, authorization, corrected claims, etc. | Provide customer satisfaction by processing insurance claims inquiries, issues, and requests, and provide the best resolution based on team standard guidelines and techniques.