Jerauld

Social Media Manager, Customer care management, Digital Marketing with AI

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Overview

Looking for full-time work (8 hours/day)

at $2.84/hour ($545.44/month)

High school diploma

Last Active

September 8th, 2025 (293 days ago)

Member Since

September 8th, 2025

Profile Description

I’m an experienced Customer Service Representative with a background in support, sales, and team coordination across BPO, retail, and online platforms. I’ve learned to adapt quickly, handle inquiries with empathy, and improve processes to deliver better customer experiences. Beyond support, I also have experience in marketing analysis and campaign management, giving me a mix of customer service, analytical, and leadership skills. I see myself as adaptable, detail-oriented, and results-driven—always aiming to add value and grow with the team I’m part of.

Top Skills

Customer Support » Customer Service

Experience: 2 - 5 years

I focused on resolving issues quickly, guiding customers through processes, and ensuring they had a positive experience.

Customer Support » Back Office Support

Experience: 2 - 5 years

I focused on handling customer requests through email and chat, making sure details were accurate and resolved on time. I took care of account updates, order tracking, and escalations, while also supporting front-line teams by keeping records organized and processes efficient.

Other Skills

Office and Administration » Travel Planning » GDS

Experience: 1 - 2 years

I handled travel planning and coordination using Sabre and Amadeus GDS systems. I managed bookings, flight changes, cancellations, and special requests while ensuring accuracy and efficiency. I also communicated with airlines and clients to resolve issues quickly and keep travel records organized.

Basic Information

Age: 25

Gender: Male

Website: Sign Up with Pro Account to View

Address

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”