Nova
• Teamwork – Ability to collaborate effectively within diverse teams.• Tim
Verified
Overview
Looking for full-time work (8 hours/day)
at $4.57/hour ($880.00/month)
High school diploma
Last Active
March 20th, 2026 (87 days ago)
Member Since
August 31st, 2025
Profile Description
Advocate Coach
Optum | 2023 – 2024 | Healthcare Account – Provider Services
• Guided and mentored tea
• Assisted healthcare providers with inquiries regarding patient care, insurance claims, and billing.
• Ensured accurate and timely delivery of information to support quality patient care.
• Strengthened leadership, coaching, and problem-solving skills while handling sensitive healthcare data.
Customer Service Representative
VXI Holdings | 2021 – 2023 | Direct TV Account
• Managed customer inquiries and provided solutions to enhance customer experience.
• Troubleshot technical issues and delivered resolutions effectively.
• Maintained high professionalism while ensuring customer satisfaction in a fast-paced setting.
Customer Service Representative
Teleperformance | 2019 – 2021 | Healthcare Account
• Assisted customers with healthcare-related concerns, providing clear and accurate information.
• Handled billing inquiries, service issues, and policy questions efficiently.
• Delivered excellent customer support while meeting performance and quality standards.
Top Skills
Customer Support » Healthcare
Experience: Less than 6 months
Dedicated Customer Service Professional with over 4 years of experience in the BPO and healthcare industry, specializing in customer support, provider services, and coaching. Skilled in effective communication, problem-solving, and leadership, with a proven ability to mentor teams and deliver high-quality service in fast-paced environments. Experienced in handling healthcare accounts, insurance claims, billing processes, and technical support. Committed to driving team success, improving organizational performance, and ensuring exceptional customer and client satisfaction.
Other Skills
Customer Support » Chat Support
Experience: Less than 6 months
Dedicated Customer Service Professional with over 4 years of experience in the BPO and healthcare industry, specializing in customer support, provider services, and coaching. Skilled in effective communication, problem-solving, and leadership, with a proven ability to mentor teams and deliver high-quality service in fast-paced environments. Experienced in handling healthcare accounts, insurance claims, billing processes, and technical support. Committed to driving team success, improving organizational performance, and ensuring exceptional customer and client satisfaction.
Customer Support » Healthcare » Electronic Health Record
Experience: Less than 6 months
Dedicated Customer Service Professional with over 4 years of experience in the BPO and healthcare industry, specializing in customer support, provider services, and coaching. Skilled in effective communication, problem-solving, and leadership, with a proven ability to mentor teams and deliver high-quality service in fast-paced environments. Experienced in handling healthcare accounts, insurance claims, billing processes, and technical support. Committed to driving team success, improving organizational performance, and ensuring exceptional customer and client satisfaction.
Basic Information
- Age
- 38
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- IQ
- Score: 132
- DISC
- Dominance: 90
- Influence: 90
- Steadiness: 97
- Compliance: 97
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
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