Jenelyn

Senior Customer Service Specialist

70 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $4.16/hour ($400.00/month)

Bachelors degree

Last Active

May 14th, 2026 (44 days ago)

Member Since

August 14th, 2025

Profile Description

Educator, coach, facilitator, and senior customer service professional with 11+ years of experience (in BPO/call centers and in non-BPO settings). Expertise in multichannel support (calls, email, chat, and back-office), escalations, retention, and payment processing. Proven track record in financial services, telecom, travel, real estate, B2B, and education sectors. Specialized in resolving complex issues, customer retention, and driving loyalty through exceptional service.

Top Skills

Experience: 10+ years

Experience: 10+ years

Other Skills

Experience: 10+ years

Experience: 10+ years

Experience: 2 - 5 years

Experience: 5 - 10 years

Basic Information

Age
39
Gender
Female
Website
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Address
Amadeo, Cavite
Tests Taken
IQ
Score:  111
DISC
Dominance: 62%
Influence: 20%
Steadiness: 11%
Compliance: 7%
English
C2(Advanced/Mastery)
Government ID
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