Fraud & Financial Analyst | Loan Underwriting & Risk Assessment | Customer Suppo

During my time at Handylink LLC, I worked as a Video Editor focused on Meta (Facebook) Ads, creating high-performing short-form videos designed to capture attention fast and drive conversions. I collaborated closely with our media buying team, so I learned not just editing—but also how ads work, how to structure creatives for better results, and how to adapt content based on performance. My role included editing product videos, service promos, client testimonials, before-and-after videos, and scroll-stopping hooks specifically tailored for Meta Ads. I made sure each video followed best practices like strong hooks, clear value, branding, and strong CTAs. This experience helped me understand how creative affects ad performance and why certain videos convert better than others.

Technical Support Representative at AT&T – Assisted customers with troubleshooting TV, phone, and internet issues, ensuring fast and effective resolutions over the phone.

Fraud Analyst at Uber – Monitored transactions, identified suspicious activity, and conducted investigations to detect and prevent fraud, ensuring platform integrity and user safety.

Loan Underwriter at SPRING FUND LLC – Reviewed merchant funding applications, assessed credit risk, and analyzed financial documents to support lending decisions for small businesses.