4 Years as a Web Advisor
- Provided expert support on website performance, user experience, and digital troubleshooting
- Helped businesses and clients optimize their online presence
2 Years in Social Media Management
- Created and scheduled content to boost engagement and grew follower count with data-driven strategies
- Addressed and resolved basic to escalated customer inquiries, feedback, and complaints received
1 Year in the Event Industry
- Supported planning and coordination for both virtual and in-person events
- Delivered seamless customer and guest experiences?
Hire me now if you want a reliable expert who delivers results!
Experience: 1 - 2 years
- Serve as the first point of contact for online guest inquiries via email, chat, and social media platforms, responding promptly to clients. - Managed and nurtured online communities, responding to comments, messages, and inquiries in a timely and professional manner to build relationships and foster brand loyalty.
Experience: 5 - 10 years
Been working in customer service field for 6 years now and been giving nothing but customer service satisfaction.
Experience: 2 - 5 years
- Provided expert guidance to website visitors on navigation, features, and functionalities, resulting in improved user experience. - Troubleshooted and resolved technical website issues reported by customers, collaborating with technical teams when necessary to ensure timely solutions. - Educated customers on online processes, including registration, order placement, payment methods, and self-service options, leading to increased online transaction completion rates.
Experience: 6 months - 1 year
- Assist in the planning and execution of agency events, including researching venues, coordinating vendors, and managing logistics. - Assist in the coordination of marketing campaigns and projects. - Facilitate communication between project team members.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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