A collection agent is a professional responsible for recovering unpaid debts or dues on behalf of a company, I do inbound and outbound calls, calling accounts payable for payment status ,updating customer accounts,I also send
Experience: 2 - 5 years
⦁ Responsible for product stocks monitoring. ⦁ In-charge for delivery schedules. ⦁ Provides monthly report of deliveries (Incoming and Outgoing)
Experience: 5 - 10 years
Experience: 10+ years
Inbound and Outbound calls ⦁ Responsible for reaching out to customers to collect payment for overdue bills, loans, or other payments. ⦁ Making outbound collection calls in a professional manner while keeping and improving customer relations. ⦁ Process ACH and credit card payment ⦁ Answer phone inquiries regarding account/billing information ⦁ Promotes/Offers new product and services. ⦁ Prepare a log of activities or any changes made on customers account for review by senior staff.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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