Overview
Looking for part-time work (6 hours/day)
at $4.13/hour ($600.00/month)
Bachelors degree
Last Active
May 22nd, 2026 (15 days ago)
Member Since
March 10th, 2025
Profile Description
Highly skilled and customer-focused Technical Support Specialist with over 2 years of experience in troubleshooting, system configuration, and technical assistance. Proficient in resolving software, hardware, and network issues, ensuring minimal downtime and seamless operations. Experienced in working with Opera V5 PMS, Oracle Cloud Infrastructure, and ticketing systems like ICCP, MOS and HRS Service Desk. Strong problem-solving abilities, effective communication skills, and a commitment to delivering excellent customer service. Adaptable, quick learner, and dedicated to providing fast and efficient solutions to enhance user experience and system performance.
Top Skills
Customer Support » Technical Support
Experience: 1 - 2 years
- Provided technical support for Opera PMS V5, Opera Cloud, and ticketing systems. - Handled system configuration, troubleshooting, and error resolution to ensure smooth hotel operations. - Assisted clients with property management system (PMS) setup, system navigation, and technical inquiries. - Resolved escalated issues through ticketing systems like ICCP, MOS and HRS Service Desk. - Ensured timely resolution of technical problems, minimizing downtime for clients. - Creating user accounts, roles and permission.
Customer Support » IT
Experience: 1 - 2 years
Customer Support » Sales Support » Ticket Booking
Experience: 1 - 2 years
Experienced in handling hotel reservations using Opera PMS V5 and Opera Cloud, including booking, cancellations, modifications, and guest requests. Skilled in coordinating with guests and hotel staff to ensure accurate and smooth reservation processes, providing excellent customer service throughout.
Other Skills
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Moalboal, Cebu
- Tests Taken
- DISC
- Dominance: 41
- Influence: 17
- Steadiness: 13
- Compliance: 29
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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