Effective Communication/Human Resource Management

I gained human resource experience in recruitment at the Department of Education Division Office in General Santos City, where I assisted in screening applicants, organizing and validating recruitment documents, coordinating interviews, and maintaining accurate personnel records. Through this role, I developed strong skills in communication, attention to detail, confidentiality handling, time management, administrative support, and effective coordination with applicants and internal staff.

Experienced Appointment Setter with a strong background in outbound prospecting, lead qualification, and calendar management. Skilled in contacting potential clients through phone calls, email, SMS, and social media outreach to identify their needs and determine their suitability for services. Proven ability to build rapport, handle objections, and schedule qualified appointments for sales teams. Proficient in CRM systems, lead tracking, follow-up strategies, and maintaining accurate records to ensure a smooth sales process. Consistently focused on achieving appointment targets while delivering excellent customer service and maintaining professional communication with prospects.

As a Psychology graduate, I gained experience in counseling-related activities including active listening, basic case assessment, client support, and the application of psychological concepts, which strengthened my empathy, communication skills, ethical awareness, and ability to build rapport in a professional setting.

As an online English teacher, I have gained extensive experience in providing engaging and effective language instruction to students of all ages and levels. I am skilled in utilizing various teaching methodologies, including communicative language teaching and task-based learning, to create dynamic and interactive lessons. I am proficient in using online teaching platforms such as Zoom and Google Classroom to facilitate virtual learning. My ability to adapt to different learning styles and cultural backgrounds enables me to foster a positive and supportive learning environment.