my skills are Problem Solving, Customer Service , Processing Order, Chat Support , Attention to Detail ,Communication Skills.
Nearly 6 years working in BPO industry.
Experience: 2 - 5 years
As a customer service representative, we troubleshoot and process orders over the phone and chat. We are helping the customer with their concern and making sure that the customer is happy and satisfied with the service that we provided.
Experience: 1 - 2 years
As an order entry specialist, we place an order via phone. We tracked customer orders, processed invoices, and checked customer reports about the orders.
Experience: Less than 6 months
We are calling the customer to offer some product and put him on a tracker. If they are interested, we're putting them on an appointment.
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