Joan

Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $3.33/hour ($640.00/month)

Bachelors degree

Last Active

January 30th, 2025 (513 days ago)

Member Since

October 16th, 2024

Profile Description

With more than three years of experience in the field, I am a dedicated travel and customer service professional recognized for my goal-oriented approach who excels in team leadership, optimizes operations, boosts safety measures, and deeply committed to driving the growth and success of the travel and customer service industry.

Top Skills

Experience: 2 - 5 years

• Determined clients' needs such as visa approval. • Booked transportation, make hotel reservations and collect payment/fees. • Planned and sold transportation, accommodations, and other travel services. • Dealt with occurring travel problems, complaints or refunds. • Determined clients' needs and preferences, such as schedules and costs.

Experience: 2 - 5 years

Experience: 6 months - 1 year

• Reviewed the company debtor list. • Managed the collection of outstanding debts from clients and customers. • Informed customers of their overdue bills and attempted to collect payment to mitigate company losses. • Negotiated suitable payment plans. • Maintained customer payment records. • Wrote final notice warnings to customers when payments are not made. • Prepared customer financial statements for banks. • Responded to customer queries.

Other Skills

Experience: 2 - 5 years

Experience: Less than 6 months

Experience: 2 - 5 years

Basic Information

Age
31
Gender
Female
Website
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Address
Tests Taken
None
Government ID
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