With more than three years of experience in the field, I am a dedicated travel and customer service professional recognized for my goal-oriented approach who excels in team leadership, optimizes operations, boosts safety measures, and deeply committed to driving the growth and success of the travel and customer service industry.
Experience: 2 - 5 years
• Determined clients' needs such as visa approval. • Booked transportation, make hotel reservations and collect payment/fees. • Planned and sold transportation, accommodations, and other travel services. • Dealt with occurring travel problems, complaints or refunds. • Determined clients' needs and preferences, such as schedules and costs.
Experience: 2 - 5 years
Experience: 6 months - 1 year
• Reviewed the company debtor list. • Managed the collection of outstanding debts from clients and customers. • Informed customers of their overdue bills and attempted to collect payment to mitigate company losses. • Negotiated suitable payment plans. • Maintained customer payment records. • Wrote final notice warnings to customers when payments are not made. • Prepared customer financial statements for banks. • Responded to customer queries.
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
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