Overview
Looking for part-time work (6 hours/day)
at $8.31/hour ($1,200.00/month)
Associates degree
Last Active
January 26th, 2025 (501 days ago)
Member Since
September 30th, 2024
Profile Description
Dedicated and empathetic customer service professional with over 8 years of experience in delivering exceptional support across various platforms. Skilled in troubleshooting, problem-solving, and fostering positive customer relationships. Proficient in DNS Manager & website builder tools with a strong ability to communicate effectively and adapt to diverse customer needs. Passionate about enhancing the customer experience and committed to resolving issues efficiently while maintaining a positive attitude. Proven track record of exceeding customer satisfaction goals and contributing to team success. Looking to leverage my skills in a dynamic environment to provide outstanding service and support.
Top Skills
Customer Support » Technical Support
Experience: 5 - 10 years
Customer Support » Customer Relationship Management
Experience: 5 - 10 years
In handling escalations in customer support, I prioritize clear communication and empathy. I actively listen to the customer's concerns, ensuring they feel heard and understood. By assessing the situation thoroughly, I collaborate with relevant teams to provide timely resolutions. My goal is to turn challenging situations into positive experiences, reinforcing customer trust and satisfaction while ensuring that their issues are resolved effectively.
Website Builder » DNS Management
Experience: 2 - 5 years
I have been working with different registrar and DNS management tools. I am confident with the experience and knowledge I've garnered for the past 4 years.
Other Skills
Accounting » Quickbooks
Experience: 1 - 2 years
Customer Support » Sales Support » Hotel Booking
Experience: 1 - 2 years
Website Builder » Godaddy Website Builder
Experience: 2 - 5 years
Design » Graphic Design » Canva
Experience: 6 months - 1 year
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cebu City, Cebu
- Tests Taken
- IQ
- Score: 115
- DISC
- Dominance: 44%
- Influence: 16%
- Steadiness: 22%
- Compliance: 18%
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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