Experienced Healthcare Virtual Assistant with nearly 2 years of hands-on experience supporting a busy US-based Podiatry clinic. Skilled in patient scheduling, insurance verification, EMR documentation, referral coordination, and inbound/outbound patient communication.
I am a licensed Physical Therapist in the Philippines with strong clinical knowledge and a patient-centered approach. I have completed structured training through Hello Rache, strengthening my skills in healthcare communication, HIPAA compliance, and virtual medical support.
I work well in fast-paced environments, follow SOPs closely, and adapt quickly to new systems. My goal is to provide accurate, efficient, and reliable support to healthcare providers and improve overall clinic workflow.
Experience: Less than 6 months
As an experienced Physical Therapist Intern in hospital settings, I have been building rapport with my patients and treating them with my abilities. Additionally, have been an HVA for 2 years and had admin support under my previous job.
Experience: 1 - 2 years
As an experienced and licensed Physical Therapist, patient care is one of the most important skill inside a Rehab clinic and have been providing care for all my patients
Experience: 1 - 2 years
As an experienced Physical Therapist and an HVA for a podiatric clinic, I have been exposed to different types of patients and have general knowledge about medicine, especially rehabilitation medicine.
Experience: 1 - 2 years
I have verified UHC, Cigna, BCBS, HUMANA, Aetna, etc. Has a small verification for Medicare but has experience.
Experience: Less than 6 months
I created content on TikTok and Facebook from 2020 to 2021. Specifically about music.
Experience: Less than 6 months
I developed entry-level video editing skills while managing my social media account in 2020.
Experience: 1 - 2 years
Been exposed to medical insurance depending on HMOs and PPOs.
Experience: Less than 6 months
I have been an HVA for almost 2 years now. I have been exposed to insurance verification and medical billing documents.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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