Reychelvan

Customer Service Specialist, Cold Caller, and Appointment Se

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

December 15th, 2024 (4 days ago)

Member Since

August 19th, 2024

Profile Description

I am Upgrade to see actual info A. Upgrade to see actual info, I'm 25 years old and a graduate of Human Resource and Management. I have more than 3 years of experience as a Customer Service Representative and nearly a year as a Quality Analyst. I know with my honed skills and experience I can be a competitive cold caller or an appointment setter or customer service support. I also have good experience in administrative and leadership positions that will guarantee my effectiveness. I am eager to share my skills to your company which would be beneficial in achieving your company's objectives and goals. If you find my experience interesting, please email me at Upgrade to see actual info would be delighted to connect and explore opportunities to work with your company.

Top Skills

Customer Support » Customer Service

Experience: 2 - 5 years

I have worked as a Customer Representative for more than three years. My responsibilities include handling inbound and outbound calls, setting appointments, and reaching out to potential customers. During this time, I played a crucial role in delivering outstanding service and support to customers, offering guidance and effectively resolving inquiries with a high degree of professionalism and empathy.

Office and Administration » Quality Assurance

Experience: 6 months - 1 year

Additionally, I have a year of experience as a Quality Assurance Analyst. In that role, I was deeply committed to guiding agents on how to deliver high-quality services to customers by continuously monitoring and evaluating processes to identify areas for improvement, with the goal of enhancing overall product or service quality.

Other Skills

Basic Information

Age
25
Gender
Male
Website
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Address
Dumaguete City, Negros Oriental
Tests Taken
IQ
Score:  89
DISC
Dominance: 40%
Influence: 11%
Steadiness: 27%
Compliance: 22%
English
C1(Advanced)
Government ID
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