Erica

Customer Service Specialist

45 ID PROOF
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.67/hour ($1,090.91/month)

Bachelors degree

Last Active

September 11th, 2025 (289 days ago)

Member Since

August 15th, 2024

Profile Description

I am an enthusiastic Customer Service Specialist with a background in Psychology and Information Technology. I am able to foster a deep understanding of people from all walks of life. This has equipped me to build rapport, identify needs, and resolve issues with a patient and empathetic approach, consistently exceeding customer expectations, driving sales, and resolving technical concerns. I thrive in fast-paced environments and excel at maintaining exceptional time management skills.

Top Skills

Experience: 1 - 2 years

With a strong background in customer service and sales, I have a proven track record of exceeding expectations in fast-paced, especially live chat environments. My experience includes: Comcast Xfinity: Providing exceptional customer support for cable TV, phone, and internet services, driving sales, and achieving high customer satisfaction. Entertainment Cruises, Inc.: Converting cruise inquiries into bookings through live chat, utilizing upselling techniques, and delivering personalized recommendations.

Experience: 1 - 2 years

With a strong background in customer service and sales, I have a proven track record of exceeding expectations in fast-paced, especially live chat environments. My experience includes: Comcast (Xfinity): Providing exceptional customer support for cable TV, phone, and internet services, driving sales, and achieving high customer satisfaction. Entertainment Cruises, Inc.: Converting cruise inquiries into bookings through live chat, utilizing upselling techniques, and delivering personalized recommendations.

Experience: Less than 6 months

Registered Psychometrician

Other Skills

Basic Information

Age
34
Gender
Female
Website
Sign Up with Pro Account to View
Address
Butuan City, Agusan del Norte
Tests Taken
IQ
Score:  111
DISC
Dominance: 37
Influence: 32
Steadiness: 23
Compliance: 9
English
C2(Advanced/Mastery)
Government ID
Sign Up with Pro Account to View

“My business would not be able to go forward if it was not for them”

Gaurab - Adhikari

SEE MORE REAL RESULTS

“They are wonderful highly skilled people”

- Shepard Humphries

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »