I am an enthusiastic Customer Service Specialist with a background in Psychology and Information Technology. I am able to foster a deep understanding of people from all walks of life. This has equipped me to build rapport, identify needs, and resolve issues with a patient and empathetic approach, consistently exceeding customer expectations, driving sales, and resolving technical concerns. I thrive in fast-paced environments and excel at maintaining exceptional time management skills.
Experience: 1 - 2 years
With a strong background in customer service and sales, I have a proven track record of exceeding expectations in fast-paced, especially live chat environments. My experience includes: Comcast Xfinity: Providing exceptional customer support for cable TV, phone, and internet services, driving sales, and achieving high customer satisfaction. Entertainment Cruises, Inc.: Converting cruise inquiries into bookings through live chat, utilizing upselling techniques, and delivering personalized recommendations.
Experience: 1 - 2 years
With a strong background in customer service and sales, I have a proven track record of exceeding expectations in fast-paced, especially live chat environments. My experience includes: Comcast (Xfinity): Providing exceptional customer support for cable TV, phone, and internet services, driving sales, and achieving high customer satisfaction. Entertainment Cruises, Inc.: Converting cruise inquiries into bookings through live chat, utilizing upselling techniques, and delivering personalized recommendations.
Experience: Less than 6 months
Registered Psychometrician
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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