Travel Consultant

I have extensive experience with SABRE Global Distribution System (GDS) acquired during my tenure at DNATA Travel Inc. My role involved: - **Reservation Management:** Expertly handling flight reservations, ticket issuance, and re-issuance using SABRE GDS to ensure seamless booking processes for customers. - **Customer Support:** Providing first-call resolution for all guest inquiries, leveraging SABRE GDS to offer accurate and timely information regarding flight schedules, fare details, and booking confirmations. - **Training and Mentorship:** Training new team members on the use of SABRE GDS, ensuring they are proficient in navigating the system to handle reservations and customer inquiries efficiently. - **Service Optimization:** Continuously updating my knowledge on SABRE GDS functionalities and enhancements to provide up-to-date information and improve service quality. - **Data Integrity:** Maintaining accurate records and ensuring data protection and confidentiality for both customers and staff while using SABRE GDS. My proficiency in SABRE GDS has significantly contributed to operational efficiency and enhanced customer satisfaction through precise and effective service delivery.