Executive Assistant, Senior Travel Agent, Lead & Sales

Compiling weekly/monthly reports on overall customer satisfaction I managed their Calendar for meetings, events and communicate with the household member to go back. I do outbound calls to all household members per Region to check if they would like to sell their property or to consider listing their property. Collaborate with other members of the executive team and support staff to ensure seamless coordination and communication across departments.

I'm a Travel Expert who has extensive experience in customizing simple to complicated itineraries for various clients across all regions for Leisure and Corporate companies.

Customer Service for Telco Company in the US and we support Retention and Sales department. to saved our customers for upselling & cross-selling. Ensure excellent customer service by providing customers with product knowledge, and advice, recommending products, answering any customer questions, and attempting to make sales. Pacify customers and be proactive in solving customers issues. Make critical decisions that is both a win for the business and the customer.