Results-driven Travel Coordinator and Operations Professional with strong expertise in travel booking, itinerary management, and Amadeus GDS operations. Experienced in coordinating flights, managing PNRs, handling flight cancellations and last-minute changes, and coordinating with vendors to ensure seamless travel arrangements for clients.
Demonstrated leadership skills in supervising teams, delegating tasks, maintaining service standards, and supporting daily operations in fast-paced environments.
Highly proficient in Google Workspace (Docs, Sheets, Slides, Drive, Gmail, Calendar) for reporting, documentation, scheduling, and workflow management. Detail-oriented, organized, and committed to delivering efficient travel solutions and exceptional administrative support.
Experience: 5 - 10 years
Google Workspace Proficiency: Google Docs – document creation, formatting, collaboration Google Sheets – formulas, data tracking, reporting, conditional formatting, charts Google Slides – presentation design Google Drive – file organization & sharing permissions Gmail – professional email handling & client communication Google Calendar – scheduling & meeting coordination
Experience: 5 - 10 years
Team Leadership & Coordination: Task delegation and workflow management Performance monitoring and quality assurance Training and onboarding support Conflict resolution and problem-solving Cross-functional team collaboration Deadline and KPI management Client escalation handling
Experience: 5 - 10 years
Travel Planning & Coordination: Flight research and booking (Amadeus GDS) Multi-city and complex itinerary planning Schedule optimization and time management Handling flight cancellations and last-minute changes Vendor coordination (airlines, hotels, transport providers) Travel documentation preparation Client preference management Budget tracking and cost comparison Real-time travel monitoring and support
Experience: 5 - 10 years
Amadeus Global Distribution System (GDS): Flight search & fare comparison PNR creation and updates Refund and cancellation processing Schedule change handling SSR (Special Service Requests) entry Queue monitoring and management Basic fare rules interpretation
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