Proficient in:
Xero Payroll Certified
Fraud Analysis & Risk Mitigation
Claims Investigation & Resolution
Chargeback and Dispute Management (End to End)
Arbitration Review & Compliance
Bank Regulations (AML, KYC, CFPB, Reg E, Visa/Mastercard Rules)
Transaction Analysis & Reconciliation
Data Validation & Financial Reporting
Customer Dispute Handling
Cross-functional Collaboration
Case Documentation & Process Improvement
VROL, LexisNexis
Experience: 10+ years
Investigate and resolve fraud and non fraud disputes in compliance with Visa and Mastercard guidelines and bank regulations.Manage end-to-end claims process ensuring accuracy and timely resolution. Conduct reconciliation of general ledger accounts related to fraud claims to record internal financial movement.
Experience: Less than 6 months
Experience: 10+ years
Fraud data analysis involves using data analysis techniques to identify and prevent fraudulent activities. This can include but not limited to: Anomaly detection: Identifying unusual patterns or transactions. Pattern analysis: Analyzing data to identify common characteristics of fraudulent activity. Risk analysis: reviewing transactions or individuals based on potential risk. End to End Chargeback management. Arbitration Review
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