To address or acknowledge customer's concern.
Apologize for the inconvenience.
Take action and provide solution. Reservation specialist.
Experience: 6 months - 1 year
Handle customer complaints and concerns. Process customer claim. Process voucher and provide accurate information in terms and condition.
Experience: 1 - 2 years
Listen to what customer's concern. Acknowlege and apologize. Find a possible solution to satisfy customer.
Experience: 1 - 2 years
Booking and rebooking flight reservation as well as canceling flight. Acknowledge customer concern and find a possible resolution.
Experience: 6 months - 1 year
Communication Skills Clear speaking and active listening Confidence on phone calls or video calls Good written English for emails and chat outreach Ability to build rapport quickly Sales Skills Lead qualification Handling objections professionally Persuasion and negotiation Understanding customer pain points Following scripts while sounding natural
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.