MARKETER/ LABOR RELATIONS OFFICER/ MEDICAL BILLER

I have practical experience in email marketing, including creating and scheduling email campaigns, managing contact lists, and supporting basic audience segmentation. I have assisted in writing email content, setting subject lines, and ensuring proper formatting for deliverability. I also monitored basic performance metrics such as open rates and click-through rates and helped maintain compliance with email marketing best practices. I am highly organized, detail-oriented, and quick to adapt to new tools and platforms.

I have over six years of experience as a Labor Relations Officer, handling employee relations, workplace concerns, and compliance with labor laws and company policies. I am experienced in managing employee grievances, conducting investigations, facilitating conflict resolution, and coordinating with management to maintain a fair and productive work environment. I have assisted in disciplinary processes, policy implementation, and ensured proper documentation while promoting positive employer–employee relations. I am knowledgeable in labor standards, due process, and effective communication between all stakeholders.

I have hands-on experience in medical billing, including reviewing patient accounts, verifying insurance information, and assisting with claim submission and follow-ups. I am familiar with basic billing workflows, handling payment postings, and identifying claim issues such as denials or missing information. I have worked with billing portals and maintained confidentiality in compliance with HIPAA guidelines. I am detail-oriented, quick to learn new systems, and eager to further develop my skills in medical billing and revenue cycle management.