Current Employment Status:
Hired Part Time on Aug 11, 2025
I am a virtual assistant focusing on Customer Service for over 10 yrs in wide array of accounts like Travel, E-commerce and Financial Sectors. My goal is to provide exceptional support, ensuring client satisfaction and fostering strong company relationships.
Services Offered :
- Phone,
-
- Listings management and Product page Optimization
- Basic Video & photo Editing using CapCut, Canva and Lightroom
- Data Research, Data Collection, Data entry
- Proficient in Google Suite : Drive, Docs, Calendar, Mail
- Microsoft Office : Excel, Word, Outlook, Powerpoint
- Notion
- Figma
- Wordpress
- Zendesk
- Other Admin Tasks
Experience: Less than 6 months
I’ve worked with one of the leading e-commerce business in US and I was trained how to handle orders, shipping, and customer support.
Experience: 1 - 2 years
I’ve worked with Fraud prevention Unit for 2yrs in one of the leading Financial Institutions in the US. Well trained for fraud detection and Customer Service.
Experience: 2 - 5 years
I am well trained with Sabre. Worked with one of the leading travel websites in US for 3 yrs.
Experience: 2 - 5 years
I was a Supplier Support in a Travel Account. Main role was to Optimize listings and products. Updating their Title, description, Content, Check Availability and pricing prior to publishing to websites. Adding keywords for products visibility.
Experience: 2 - 5 years
Worked with one of the leading travel booking website for 3 yrs. I have excellent skills in hotel bookings.
Experience: 2 - 5 years
I was trained for Amadeus and worked for 3yrs with one of leading travel website in US.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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